:root{color-scheme:light;--bg: #f4f7fb;--surface: #ffffff;--surface-2: #eef4f7;--ink: #142026;--muted: #64727c;--line: #dce5ea;--sidebar: #111c24;--sidebar-2: #1a2a34;--accent: #0f8f9f;--accent-2: #276ef1;--amber: #c98208;--red: #cf3d3d;--green: #1f9d63;--shadow: 0 18px 40px rgba(20, 32, 38, .08);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink)}button,input,select,textarea{font:inherit}button{cursor:pointer}.boot-screen{display:grid;min-height:100vh;place-items:center;color:var(--muted)}.login-page{display:grid;grid-template-columns:1fr minmax(360px,520px);min-height:100vh}.login-panel{display:flex;flex-direction:column;justify-content:center;gap:34px;background:var(--surface);padding:64px}.login-brand{display:flex;gap:18px;align-items:center}.login-brand h1{margin:0 0 8px;font-size:34px;line-height:1.1}.login-brand p,.page-header p,.muted{margin:0;color:var(--muted)}.brand-mark{display:grid;width:42px;height:42px;place-items:center;border-radius:8px;background:var(--accent);color:#fff;font-weight:800}.brand-mark.large{width:62px;height:62px}.login-form,.form-panel,.quick-form,.comment-form,.settings-list{display:grid;gap:16px}label{display:grid;gap:8px;color:var(--muted);font-size:13px;font-weight:700}input,select,textarea{width:100%;min-height:42px;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink);outline:none;padding:10px 12px}textarea{min-height:92px;resize:vertical}.login-form label span{display:flex;align-items:center;gap:10px;border:1px solid var(--line);border-radius:8px;padding:0 12px}.login-form input{border:0;padding-left:0}.login-form .login-password-control{position:relative;padding-right:6px}.login-password-control input{padding-right:38px}.login-password-control 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span{display:block;margin-bottom:8px;opacity:.78}.metric-card strong{font-size:30px}.app-shell{display:grid;grid-template-columns:280px 1fr;min-height:100vh}.sidebar{display:flex;position:sticky;top:0;height:100vh;flex-direction:column;gap:22px;background:var(--sidebar);color:#fff;padding:22px}.brand{display:flex;align-items:center;gap:12px;min-height:54px}.sidebar-head{display:flex;align-items:center;justify-content:space-between;gap:12px}.sidebar-close,.mobile-menu-button,.mobile-nav-backdrop,.sidebar-user-mobile{display:none}.brand span{display:block;color:#9fb1bb;font-size:12px}.nav-list{display:grid;gap:6px}.nav-list button{display:flex;align-items:center;gap:10px;min-height:42px;border:0;border-radius:8px;background:transparent;color:#c7d5dc;padding:0 12px;text-align:left}.nav-list button.active,.nav-list button:hover{background:var(--sidebar-2);color:#fff}.sidebar-logout{display:flex;align-items:center;gap:10px;min-height:44px;margin-top:auto;border:1px solid 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var(--line)}.icon-button.ghost{width:32px;min-height:32px;border:0;background:transparent}.danger{color:var(--red)}.ticket-layout{display:grid;grid-template-columns:minmax(340px,420px) 1fr;gap:20px;min-height:calc(100vh - 79px)}.ticket-column{display:grid;align-content:start;gap:16px;min-width:0}.quick-form{padding:16px}.form-title{display:flex;align-items:center;gap:8px}.file-button{position:relative;min-width:126px;background:var(--surface-2);color:var(--ink)}.file-button input{position:absolute;top:0;right:0;bottom:0;left:0;opacity:0}.ticket-list{display:grid;gap:10px}.ticket-item{display:grid;gap:7px;border:1px solid var(--line);border-radius:8px;background:#fff;padding:14px;text-align:left}.ticket-item.selected{border-color:var(--accent);box-shadow:0 0 0 3px #0f8f9f1f}.ticket-item small{color:var(--muted)}.detail-panel{display:grid;align-content:start;gap:18px;padding:22px;min-width:0}.detail-head{display:flex;justify-content:space-between;gap:18px;border-bottom:1px solid 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